TGI Fridays - Cheshire Oaks

02.03.2025

Great staff and loverly food

01.03.2025

Our server Ellie F was fantastic, took us through all the available deals and answered any queries.

26.02.2025

The burgers my son and husband had were not so bad but the chicken wings and the calamari I had, they were not what I expected. We didn’t see the wings but it was more like nuggets. The taste was just fine. Plus, the heater was broken when we were there. So, the rate I can give is not really high.

25.02.2025

I went to TGI Fridays Cheshire oaks it was my dads 60th birthday the food was cold everyone chips were cold. I was very disgusted by the service they never asked if out food was okay they we hardly got re fills only 3 of us after we had to stand up and grab the waitress they did not bring us sauce they got food orders wrong and took 30 mins after everyone already got there food and one of our family members didn’t as there order come wrong, her order was a crispy chicken burger and it was soggy!!!! The manager Georgina told us we can’t pay separately which I thought was very wrong of her!!! It was Boltic freezing yet they did not tell us that we booked on a phone call they could have informed us and we asked if they were still doing there £7 meal as it’s advertised on the website they said yes on the phone. We arrived told us no we can’t have that menu they had only 2 staff on I think but service was absolutely terrible never again! The place was filthy not up to date the ceiling has dust spider webs the glasses with our drinks were not polished. My dad had the worst ever birthday dinner! I don’t recommend this place ever again!!!!!

15.02.2025

I visited TGI Fridays for the first time today and my first impressions were good but wow the prices are high! You can pay up to £26 for the ultimate burger for instance and the big mixed grill was £40 on its own! Saying this and feeling flush we decided to give it a run for its money and I'm glad to say it was actually really good. It should be as well for how much it cost. The lady who served us was lovely too so she got a £5 tip (cash, never off the card). We spent £71 all in all. That's 2 burgers and chips, 2 red wines, 1 refillable diet coke and 1 pecan pie dessert. You can make your own mind up if that's good or not. If I ever go again I'll make sure it's on my birthday so someone else can pay! Try it yourself if you dare.

11.02.2025

Visited here, nothing special, very overpriced for what you get.

08.02.2025

Went here after looking at their menu online for a family get together, thinking great, burgers and choices for the kids. Was vastly overpriced, for the food served, pastas weren't even warm, don't get me wrong I don't mind paying premium price for premium food. This was far from premium food,

02.02.2025

Perfect for a quick lunch before shopping. Ellie . F . was friendly and helpful

01.02.2025

Disappointing burger, which was overcooked dry and poorly presented. The jack daniels chicken were the only nice meals, but the whole thing felt like overpriced fast food. Won't be rushing back any time soon.

22.01.2025

We had a great visit, the food was great, our server, Joanne, was absolutely amazing and was super friendly and helpful throughout our visit 😊

18.01.2025

New £7 week day menu is highly recommended 👌 Portions was great. Food didn't take long to arrive I would go again for sure

15.01.2025

Joanne was great and very polite. Would love to visit TGIF again. 5 stars for Joanne's services :)

11.01.2025

It's always a good time at this place. The staff are amazing, the food is awesome and the atmosphere is always lively! Evey night is Friday night at this place. Thank you kelly for an amazing evening 💕.

09.01.2025

Enjoyed dinner with my partner. Joanne was very friendly and helpful, checking we were enjoying our meal. Will go again

04.01.2025

Great food and excellent service by Ellie F. Menu needs revamping, otherwise great

03.01.2025

I was very disappointed with the experience at this TGI Fridays today. First, the atmosphere was far from welcoming. The place was messy, with tissues scattered on the floor in a makeshift attempt to block a draft/flood coming from the back door. Despite this, it was still quite chilly and I had to keep my jacket on throughout the meal, even though I was wearing a long-sleeve top. To make matters worse, there were cobwebs visible on the ceiling above our table, adding to the overall sense of neglect. Service was another major letdown. We waited over an hour for our food and it became apparent that the staff had completely forgotten about our table. Diners who arrived after us were served first, yet there was no acknowledgment or apology for the delay, even after we raised the issue multiple times with the staff. This lack of communication and accountability was very frustrating. When the food finally arrived, it was lukewarm. My starter (mac and cheese) and main (sesame chicken strips with chips) were both disappointing. The chicken wasn’t even cut into strips, was overcooked to the point where the coating was hard, and lacked sesame seeds as advertised. Pieces at the bottom were also poorly coated in sauce. The cleanliness of the facilities (both ladies and gents’) was similarly poor with tissues scattered everywhere and the loos being dirty. Overall, this visit was a major disappointment. From the messy environment and poor service to the lackluster food and untidy restrooms, the Cheshire Oaks TGI failed on pretty much every front. Needless to say, I won’t be returning to this branch and I wouldn’t recommend it to others. It’s massively overpriced/definitely not worth it.

03.01.2025

I visited TGI Fridays on Friday 3rd January, arriving before 16:00. We were seated promptly as the restaurant wasn’t busy, but we were placed in a corner where there was a noticeable draft. This was awkwardly blocked by a damp tissue, which did little to make the seating comfortable. We placed our order shortly after being seated, but after waiting 45 minutes with melted ice in our drinks, we noticed several new tables receiving their food. We asked a nearby waiter for an update on our order, but were told, “I’ll ask your waiter as I don’t know your order.” There was no apology or recognition of the delay. Two of us eventually received lukewarm starters, which seemed to have been completely forgotten about, while the other three of us were left waiting without even cutlery. After a full hour, our food arrived – hurriedly prepared with burnt edges. When we mentioned the hour-long wait, there was no apology or attempt to acknowledge the issue. Overall, the service was poor, the food was disappointing, and the lack of customer care was frustrating. A truly disappointing experience, made worse by the uncomfortable seating and neglectful service.

30.12.2024

Really disappointed! Please don’t order the garlic fries unless you want fries drowning in garlic butter. We were expecting fries with pieces of garlic or garlic salt, not a pool of butter and soggy fries. The corn dogs were good however too small for the price. The cheese donuts didn’t contain much cheese and were also way over priced when you get 5 for nearly £10. Overpriced and not worth the hype!

30.12.2024

I was extremely disappointed with the substandard meal and, more significantly, the unacceptable level of service. Despite the restaurant not being overly busy, numerous tables remained unclean, and the floor was littered with debris. Following our order for starters and main courses, drinks arrived promptly; however, subsequent drink requests were overlooked. Furthermore, cutlery was absent, and requests for sauce required repeated prompting. Our meal was unsatisfactory; we departed without consuming our beverages due to the unacceptable quality of the food, which was excessively greasy and overcooked. I would not recommend this TGI Fridays. Mon 30th Dec at 16.40pm.

26.12.2024

Just finished the most wonderful bottomless brunch here. The food was beautiful and the service was second to none. Joanne was a fantastic host and went above and beyond. Nothing was too much trouble. Had a fabulous boxing day celebrating here. Thank you so much. Will definitely be back xx

18.12.2024

Staff members were great. Nothing to much trouble

18.12.2024

Great place, Foods a 4 what you expect it's always good quality and well prepared. Service is 10/10 Jake the first time was amazing honestly couldn't of done any better. The 2nd time was just as good unfortunately I've forgotten the servers name but she was loverly. Atmosphere was a 3 due to it not being very busy but that could also be a plus. Music is always popping i do think the restaurant could use a decor and seating update.

18.12.2024

The food was good but it was extremely expensive, last time I went to TGI’s it wasn’t as bad? The menu has also completely changed and no longer has as many options at all

15.12.2024

Great meal, excellent service , Hailee went above and beyond to look after our table She's a credit to the restaurant

11.12.2024

Been coming here for years and it gets worse every time I visit. Booked a table for my 5 year olds birthday, and poor is an understatement. Ordered some drinks including a milkshake and after it was made, was informed there are no straws….. so they brought out a spoon? Asked for some coloring for my daughter…. After the third time of asking, they put pencils on the table and nothing to color on? Went to the toilet and no toilet paper in any of the cubicles. Ordered strawberry ice cream, and you guessed it, no strawberry ice cream. The mains we did order were ok at best, the lady serving us was good to be honest, but then she went home. Asked for the bill and the price was a surprise, then we realized we were charged for items we didn’t have drinks, and food! Spoke to a Jamaican lad who didn’t seem to understand a word we were saying, and came back and said he had taken £3 off, at this point we just wanted to go home so paid the bill even though the extra items totaled over £10 extra!!! Absolute joke, avoid!!!